SiteCheckin

Set up the kiosk & now-serving board

A take-a-number tablet for your lobby and the "now serving #45 → Window 2" screen your waiting area watches.

Requires Location Admin to set up; the kiosk and board themselves need no login

Take-a-number (windowed) locations. The kiosk link exists only while the location uses Take-a-number.
  • Queue screen (one Live menu item): Set up → Screens & signs. The Lobby screen is the now-serving board; the Check-in tablet is the kiosk. Each has Open ↗, Copy link, a QR code to open it on the device, and Replace link. The Show on a TV ↗ button on every Live tab, and 📺 Show on a TV on At a glance, open the board too.
  • Classic menus: Manage windows has the Now-serving board ↗ button and, in the Windowed mode card, the Lobby kiosk link with its QR code. The sidebar also has Now-serving board (under Screens), and My window has a Now-serving board ↗ button.

The kiosk (take-a-number tablet)

  1. Open the kiosk link on the lobby tablet — or scan its QR code with the tablet — and leave it there. It can only hand out numbers (no staff access, nothing else to wander into), so it's safe on an unattended device.
  2. A visitor types their name (optional) and taps Get my number. If you have more than one service, a What do you need? menu appears first (staff-only services are left out).
  3. They get a big ticket number, how many people are ahead, a rough wait, and a QR code to follow their place on their own phone.
  4. The screen resets by itself after about 25 seconds — long enough to scan — or right away with Done — next person.

Lock the tablet to the browser (kiosk / guided-access mode) like any public device. If the kiosk link ever leaks, use Rotate kiosk link (Manage windows) or Replace link (Screens & signs). The old link shows "code replaced"; point the tablet at the new QR code.

The now-serving board

Open the board on the screen your lobby watches. It needs no login and updates live. Each window shows as a card:

  • the number called and "Please come to Window 2" (your window's own name — Counter 1, Rep 1, Booth A…), then Now serving once service starts;
  • Open, Back soon (on a break or away) or Closed when nobody is calling;
  • with call ahead, "then #46 #47".

Below the cards: how many are waiting and the next few numbers. A newly called number flashes. Only numbers show — no names or contact details. With priority groups, a Now calling strip shows the open groups.

If the board link leaks, use Replace link on Screens & signs (Queue screen) or Rotate link on the QR code page (classic). Any screen using the old link must be re-pointed.

Good to know

  • Kiosk numbers, QR check-ins and staff walk-ins all join the same line.
  • Customers with their own phone should scan your normal QR code instead — their phone shows their live place in line and, when called, a full-screen "It's your turn — Go to Rep 1 now".
  • Boards and customer pages update within a second or two of each call.

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