Add & manage services
The list customers pick from when they check in — add, edit, reorder, disable, or start from an industry template.
Requires Location Admin
Services are optional. With none, customers just check in with their name — perfect for roll call, waitlists, and simple queues. Add services only if you want customers to pick what they're here for (e.g. "Oil change", or a class/group name). "Group 1, Group 2…" services usually mean the location was set up as a boarding/group-calling business — delete them if that's not what you want.
Add or edit services
- Open Settings and expand Your services.
- Each service row lets you edit the name and an optional estimated duration — select Save on the row after changes.
- Use the arrows to reorder (the check-in form lists them in this order), Disable to hide one temporarily, or Delete to remove it. Past tickets keep the service name in their history either way.
- Add a new service with the add-service form at the bottom of the section.
Keep a catch-all like "Other" so customers always have an option.
Start from a template
Expand Start from a template, pick your industry, choose whether to replace your current list (used services are kept hidden for history) or add to it, and apply — you'll be asked to confirm.
Test it
Open your check-in page in a private window and confirm the service dropdown shows your list in order.