Run a multi-location business
The business console — live overview of every location, roll-up reports, shared branding, team, settings — and switching between locations.
Requires a business role (Viewer, Admin, or Owner)
Open your business from Home with Manage business → (Business Admins and Owners). With 2+ locations, Home also has a Live console button — that's the way in for Business Viewers.
What's in the console
| Section | What it does | Who sees it |
|---|---|---|
| Overview | Every location with how many are in the queue and checked in today, plus Live board and Reports buttons (these open the location's own pages, which Viewers can't use) | Every business role |
| Live console | A location rail with live counts and attention cues; select one to see its real board, without signing in to each location. Viewers see the counts only. | Every business role (2+ locations) |
| Reports | Location report metrics rolled up across every location, with a per-location table | Every business role (2+ locations) |
| Resources | The same roll-up for room and equipment reservations | Every business role |
| Customers | A business-wide customer directory — searches your locations only; records never cross between businesses | Admin, Owner (2+ locations) |
| Locations | Create, adopt, release (release is Owner-only); jump to each location's board, settings or team | Admin, Owner |
| Team | Business members whose roles cascade to every location | Admin, Owner |
| Business settings | Shared branding, the business workflow, and the danger zone | Admin, Owner |
| Plan | Your plan, usage and limits — see Plans, quotas & limits | Admin, Owner (billing changes: Owner) |
Business reports are one page for the whole business. The per-style report tabs (Line, Take-a-number, Rooms) are on each location's own Reports page.
Team
Under Add a member, enter the person's email and pick a role: Business admin (manages all locations), Business viewer (reports only), or Business owner (only an Owner can add owners). They must already have a SiteCheckin account. You can't remove the last owner.
Business settings
- Branding — business name, logo (an image URL, or upload a PNG, JPG, GIF or WebP up to 2 MB) and Marketing consent text. New locations show the business logo until they set their own. To push the logo and consent text to every location, select Apply branding to all <N> location(s).
- Business workflow — the Default workflow new locations start with; tick Apply to all locations now to change every location too. You can also create business-shared custom workflows here.
- Danger zone (Owner) — delete the business. This only works once it has no locations and no active subscription.
Switch between locations
- Queue screen locations: when you can reach 2+ locations, the location name with ▾ sits in the top bar (just a pin icon on phones).
- Classic menus: select the location name at the top of the sidebar.
The menu lists every location you can reach — including ones you reach through a business role — grouped by business, then All locations — <business> (the business console) and All my businesses (Home). Switching keeps you on the same page (Reports → Reports, Settings → Settings) when it exists there and you're allowed to see it; otherwise you land on that location's main screen (My booth at take-a-number, the Queue at a line). Inside the business console, the business name at the top of the sidebar switches to a location or to another business. Search (⌘K) lists your locations too.